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UK practical tools

UK Letters & Checklists

Practical starting points for benefits, social care, transport, work and housing. These sit alongside the existing EHCP and SEND templates already on Awareverse.

Templates are starting points. Replace every bracketed section, keep the facts accurate, and check any deadline in the actual decision notice or current official guidance before sending.
UK

DLA child evidence cover note

Use when: sending supporting evidence with a DLA claim or renewal

Subject: Supporting evidence for [child name] — DLA claim

I am providing the attached evidence to show the extra care, supervision and/or mobility needs [child name] has compared with a child of the same age without their needs.

The main difficulties are:
1. [Need and what support is required]
2. [How often this happens]
3. [What happens without support]
4. [Night-time needs if relevant]

Attached evidence:
• [school/SEN evidence]
• [medical or therapy evidence]
• [care diary or examples]

Please consider the evidence together with the claim form.

Name: [name]
Reference if known: [reference]
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UK

PIP evidence summary

Use when: organising evidence around daily living and mobility activities

PIP evidence summary for [name]

Condition or impairment: [brief factual summary]

Activity: [activity name]
What happens: [difficulty]
Help needed: [prompting/supervision/assistance/aids]
Reliability: explain whether it can be done safely, to an acceptable standard, repeatedly and in a reasonable time.
Example: [real recent example]
Evidence attached: [document/page]

Repeat for each relevant activity.

I ask that the decision considers functional impact rather than diagnosis alone.
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UK

UC/WCA evidence summary

Use when: preparing evidence for a Work Capability Assessment

Work Capability Assessment evidence summary for [name]

Health conditions/disabilities: [list]

For each relevant activity:
• What I cannot do or can only do with difficulty: [detail]
• What happens if I try: [pain, fatigue, distress, risk, after-effects]
• How often: [frequency]
• Support or prompting needed: [detail]
• Real example: [recent example]

Risk/substantial risk information if relevant: [detail]

Evidence attached: [fit notes, specialist letters, care plans, medication, workplace evidence, other].
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UK

SEND school transport challenge

Use when: challenging a refusal or unsuitable transport arrangement

Subject: Home to school travel decision — request for review/appeal for [child]

I am asking for the decision dated [date] to be reviewed under the council's published school travel appeal process.

The decision does not adequately address:
• [SEND/disability need]
• [mobility/safety/sensory/anxiety issue]
• [why walking/public transport/parent transport is not reasonably workable]
• [school placement and route factors]

Evidence attached: [list].

Please provide the written reasons for the decision, the policy relied on, the next appeal stage and any deadline that applies.
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UK

Disabled child social care assessment request

Use when: asking the council to assess a disabled child and family support needs

Subject: Request for disabled child / family social care assessment for [child]

I am requesting an assessment of [child]'s needs and the support required by our family.

Current needs include:
• [personal care/supervision/safety]
• [communication/sensory/behavioural support]
• [access to community/short breaks]
• [impact on family and siblings]

Current support is not sufficient because [explain].

Please confirm what assessment will be completed, who will carry it out, the expected timescale, and how I can challenge a refusal or delay.
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UK

Care Act needs assessment request

Use when: an adult asking the council for a needs assessment

Subject: Request for Care Act needs assessment

I am asking the council to assess my needs for care and support.

My disability/health condition affects:
• [personal care]
• [nutrition/home tasks]
• [relationships/community access]
• [work/education]
• [safety or managing daily life]

The impact on wellbeing is: [detail].

Please confirm receipt, the assessment process, any information you need from me and the next steps after assessment.
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UK

Access to Work preparation sheet

Use when: preparing what to ask for before an Access to Work application or assessment

Access to Work preparation — [name]

Job and main duties: [detail]
Disability/health condition and work impact: [functional impact]
Barriers at work: [list]
Adjustments already tried: [list]
Support I want considered:
• [specialist equipment/software]
• [support worker/job coach]
• [travel support]
• [communication support]
• [other]

Why each item would help me do my job: [detail]

Documents available: [list].
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UK

Workplace reasonable adjustments request

Use when: asking an employer for Equality Act adjustments

Subject: Request for reasonable adjustments

I am asking to discuss reasonable adjustments because [disability/health condition] creates the following workplace barriers: [brief detail].

Adjustments I would like considered are:
• [adjustment]
• [adjustment]
• [adjustment]

These would reduce the disadvantage by [explain].

I am happy to discuss alternatives that achieve the same outcome. Please confirm the next step and who will handle the request.
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UK

Housing disability adjustment request

Use when: asking a landlord, housing association or council about an adjustment or adaptation

Subject: Disability related housing adjustment/adaptation request

I am requesting help because my disability/health condition makes the current housing arrangement difficult in the following ways: [detail].

I would like you to consider: [adjustment/adaptation/change to policy or communication].

The disability-related reason is: [explain].

Evidence available: [list].

Please tell me what assessment or application process applies, what evidence is required, and how I can request a review if the request is refused.
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UK

Blue Badge evidence summary

Use when: explaining non-visible or mobility-related difficulty

Blue Badge evidence summary for [name]

Walking/journey difficulty: [describe]
Distance/time before difficulty becomes significant: [detail]
Pain/fatigue/breathlessness/distress/risk: [detail]
Support or supervision needed: [detail]
What happens after the journey: [recovery/after-effects]
Real examples: [2 or 3 examples]
Evidence attached: [list]

Please assess the functional impact described above against the current eligibility criteria.
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UK

Disabled Facilities Grant / adaptation request

Use when: starting a home adaptation request

Subject: Request for assessment for disability-related home adaptations

I am asking for an assessment of adaptations needed at [address] because [person]'s disability affects safe and practical use of the home.

Problems include:
• [access]
• [washing/toileting]
• [stairs/bedroom]
• [safety/caring tasks]

Possible adaptations to assess: [list].

Please confirm the assessment route, whether an occupational therapy assessment is required, and the next steps for Disabled Facilities Grant or other funding.
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UK

Mandatory Reconsideration cover letter

Use when: challenging a DWP benefit decision

Subject: Mandatory Reconsideration request — [benefit] — decision dated [date]

I am asking for Mandatory Reconsideration of the decision dated [date].

I disagree because:
1. [specific finding and why it is wrong]
2. [evidence supporting this]
3. [real example showing functional impact]

Please reconsider the decision using the attached evidence. If the decision is not changed, please send the Mandatory Reconsideration Notice and explain the evidence and rules relied upon.
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