Safeguarding and Safety at Awareverse
Awareverse is built around care, lived experience, and respect for people who may be dealing with stress, trauma, neurodivergence, or difficult life circumstances. Your safety matters.
Our commitment to safety
We aim to provide supportive tools, grounding spaces, and educational content in a way that reduces harm and avoids creating dependency. Awareverse is designed to be a supportive companion, not a replacement for professional help, emergency services, or real world support.
What Awareverse is and is not
Awareverse is:
- A collection of wellbeing tools, grounding activities, and informational resources
- Informed by lived experience and trauma aware design
- A space for reflection, calm, and personal insight
Awareverse is not:
- A crisis service or emergency response platform
- A substitute for therapy, medical care, or safeguarding authorities
- A diagnostic or treatment service
Who Awareverse is for
Awareverse is primarily designed for adults, parents, and neurodivergent users. Some content may reference sensitive topics such as trauma, mental health, or distress.
Parents and carers are encouraged to supervise and support younger users where appropriate.
How we reduce harm
- Clear content warnings where topics may be distressing
- Links to crisis and external support services
- Plain language explanations of boundaries and limitations
- No encouragement of self harm, harm to others, or unsafe behaviour
- Tools designed to pause, ground, and reflect, not escalate distress
If you are in immediate danger or distress
If you or someone else is in immediate danger, please seek urgent help now.
- UK emergency services: Call 999
- NHS 111: For urgent mental health advice
- Samaritans: Call 116 123
- Shout Crisis Text Line: Text SHOUT to 85258
If you are outside the UK, please contact your local emergency number or a trusted crisis service in your country.
Safeguarding limits
Awareverse does not monitor users in real time and cannot see or respond to individual situations as they happen. We cannot intervene directly if someone is at risk.
When content or tools may bring up difficult emotions, we encourage users to seek support from trusted people, healthcare professionals, or safeguarding services.
⚠️ Why safeguarding matters in schools Tap to open
The illustration below shows physical intervention and may feel upsetting. It is here to explain reality, not to shock.
Many parents never see what happens in the room. They only get the words later. This is why we focus on written evidence, clear boundaries, proper recording, and escalation routes when the response is not good enough.
Why this approach matters
Many people using Awareverse have experienced feeling unheard, misunderstood, or unsupported. Our approach aims to respect autonomy while being honest about limits.
We believe safety comes from clarity, not false reassurance.