Complete Guide: SEN Support, Accommodations, Exclusions, Tribunals & Safeguarding
Complete guide to navigating education for neurodivergent children: SEN Support basics, day-to-day accommodations, dealing with exclusions, SEND tribunal appeals process, parent advocacy strategies, and safeguarding concerns.
| Law/Code | What It Means for You |
|---|---|
| Equality Act 2010 | Schools MUST NOT discriminate against disabled pupils. Must make reasonable adjustments. |
| Children & Families Act 2014 | Legal framework for EHCPs, timescales, parent rights, tribunal appeals. |
| SEND Code of Practice 2015 | Statutory guidance schools and LAs must follow. Your bible for advocating. |
| Education Act 1996 | Right to education, duties of schools/LAs, exclusion rules. |
Schools MUST make changes so disabled pupils aren't substantially disadvantaged. Examples:
"We don't have funding" is NOT a valid reason to refuse reasonable adjustments.
| Type | What It Means |
|---|---|
| Fixed Period | Temporary (1-45 days/year). Child stays home. Work provided from day 1. |
| Permanent | Removed from roll. LA finds new placement within 6 days. |
| Informal/ILLEGAL | Sending home without formal process. Part-time timetable without agreement. |
Schools avoid formal exclusions because they look bad in Ofsted. Don't let them manipulate you.
Head MUST consider SEND when deciding exclusion. Can't treat SEND child same as neurotypical for same behavior.
Independent legal tribunal deciding disputes between parents and LAs about EHCPs. FREE to use. High success rate (~85-90%). Can ORDER LAs to assess, issue, or amend EHCPs.
| Decision | Deadline |
|---|---|
| LA refuses EHC needs assessment | 2 months from refusal |
| LA refuses to issue EHCP after assessment | 2 months from refusal |
| Disagree with EHCP content (Sections B, F, I) | 2 months from final EHCP |
| LA refuses to amend after annual review | 2 months from decision |
| LA refuses to re-assess | 2 months from refusal |
| LA ceases EHCP | 2 months from decision |
What: Meeting with mediator + LA to resolve. Can attend or just get certificate declining.
Cost: FREE. Time: 2-3 weeks to get certificate.
How: Online or form SEND35. Need: Mediation certificate.
Deadline: 2 months from LA decision. Cost: FREE.
LA submits case defending their decision. You receive copy.
Submit detailed case, all evidence, expert reports, witness statements.
Both sides submit final evidence bundle. Tribunal sets running order.
Duration: Half to full day. Panel: Judge + 2 specialists (education + health/social).
Format: Informal. You present case, LA presents theirs, panel asks questions.
Binding: LA MUST comply. Can order assessment, EHCP, specific provision, named school.
| Option | Details |
|---|---|
| IPSEA (FREE) | Legal advice, can provide free representation if capacity available. Excellent success rate. Apply early. |
| DIY (with support) | Represent yourself with IPSEA/SOSSEN guidance. ~70% success rate. Tribunal is parent-friendly. |
| Panel Advocates | Experienced parent advocates. £500-2000. Search "SEND tribunal advocate [your area]" |
| Private Solicitors | Specialist SEND lawyers. £5k-15k+. Very effective. Some do legal aid. For complex cases. |
Keep diary: Date, time, what happened, who involved, impact on child
Save emails: Every communication with school
Photos/videos: Injuries, meltdowns, child's distress (be sensitive but honest)
Reports: All medical, therapy, school reports
Email: "I request a formal meeting to discuss [child's name]'s SEN support. I have concerns about current provision and would like to bring a supporter."
Why writing? Creates evidence trail. Can't be denied later.
Bring: Your evidence, list of specific concerns, what you want school to do, supporter (friend/advocate)
Do: Take notes, ask for written record of agreements, stay calm but firm
Don't: Accept vague promises, let them rush you, leave without clarity
Email: "Thank you for meeting on [date]. I understand we agreed: [list each action point, who responsible, deadline]. Please confirm or clarify."
A. Email Chair of Governors - formal complaint about SEN provision
B. Contact LA SEND team - school not meeting SEN duties
C. Request EHCP assessment yourself - don't need school permission
D. Formal school complaint procedure (usually 3 stages)
Ofsted: Report safeguarding/SEN failures online
Discrimination claim: Equality Act 2010 - seek legal advice first
Judicial review: Challenge LA decisions - very complex, need lawyer
Problem: Autistic child (age 9) coming home with injuries from meltdowns. School said "we don't have staff for 1:1 support."
Parent Action:
Outcome: LA expedited EHCP assessment (8 weeks vs usual 20). EHCP issued naming special school. Child thriving. No more injuries.
Protecting children from harm. For SEND pupils, this includes ensuring needs are met and they're not harmed by INADEQUATE SUPPORT.
Email using words "safeguarding concern" to trigger proper process.
Template: "I'm raising a safeguarding concern about [child]. [Describe incident]. I'm concerned this constitutes [neglect/emotional harm/unsafe practice]. What action will school take?"
When: If school doesn't act within 48hrs OR you're concerned about school's response
How: Google "[your area] MASH" or contact LA main line. Can report online/phone.
What happens: MASH screens, may trigger child protection investigation.
When: Child at ongoing risk, school/LA not acting effectively
How: Online at gov.uk - search "raise concerns about school Ofsted"
Impact: Can trigger inspection focused on safeguarding
Report for: Assault (excessive restraint causing injury), false imprisonment (locking child in room), any potential crime.
How: 101 or online. Ask for crime reference number.
Example 1: "My autistic son's EHCP states he needs regular access to food due to not recognizing hunger. Staff redirected him from his snack and he went 6 hours without eating. This is neglect of his health needs and puts him at risk."
Example 2: "My daughter is self-harming nightly due to school anxiety. I've requested reasonable adjustments 3 times (in writing - dates X, Y, Z). School refuses. This failure is causing emotional harm."
Example 3: "My son was restrained face-down for 15 minutes after autistic meltdown. He has bruises on arms (photos attached). Restraint was inappropriate, excessive, and not in line with his behavior plan."
| Service | Contact |
|---|---|
| IPSEA | 0800 018 4016 | www.ipsea.org.uk |
| SOSSEN | 020 3437 5842 | www.sossen.org.uk |
| Your Local IASS | Search "[your area] SEND IASS" |
| SEND Tribunal | 01325 392760 | www.gov.uk/courts-tribunals/first-tier-tribunal-special-educational-needs-and-disability |
| Coram Children's Legal Centre | 0300 330 5485 |
| Contact (disabled children) | 0808 808 3555 |
| Ofsted | 0300 123 1231 | Report online |
| Local Authority MASH | Google "[your LA] MASH" |
Dear [SENCO/Head],
I'm requesting specific support for [child name, year group] under the Equality Act 2010.
[Child] has [diagnosis] which means they require [specific needs]. Currently experiencing: [specific difficulties with examples and dates].
I believe these reasonable adjustments are necessary:
Please confirm within 10 school days whether these will be implemented and if not, provide written reasons why they're not considered reasonable adjustments.
I'd like a meeting to discuss. Please suggest dates and confirm I can bring a supporter.
Yours sincerely, [Name]
Fighting for your child's education is exhausting. You're not just a parent - you're an unpaid case manager, advocate, therapist, and legal researcher. Some days you'll want to give up.
But here's the truth: Your advocacy matters. Every email, every meeting, every appeal - it makes a difference. You are your child's voice in a system that often fails them.
You don't need to be perfect. You don't need to know all the law. You don't need to win every battle. You just need to keep showing up.
You're doing an incredible job. Keep going. 💜
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